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This Week's Top Reads
The most interesting things we've read this week from around the interwebs.
Peter Drucker once said the only purpose of a business is to make and keep a customer. For the past decade, software companies have been pretty good at tackling the first half of Drucker’s statement. The next ten years will be defined by the latter. Read more.
With the emergence of the subscription economy and in particular in the SaaS industry, we have come to distinguish 2 main business activities that contribute to the growth of a company: Hunting and Farming. Read more.
Before you can master your time, you have to acknowledge what you are doing today. To help you see reality for what it is, Nils Vinje shares the 3 biggest myths in Customer Success about time mastery and explains why they are BS!