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Editior's Desk

As we wrap up the month of August, we want to leave you with a final selection of great articles dedicated to helping you to deliver an exceptional new user Onboarding experience. We hope the focus on this critical topic has given you some inspiration and has prompted you to consider how you can improve your own Onboarding experience. 

Next weeks edition on The Customer Success Journal will kick-off our month focused on the follow-on phases in the Customer Success lifecycle, Enablement and Adoption. 

Featured Article

Onboarding Corrections

Onboarding Toolbox

Onboarding Strategy

Onboarding Emails

Onboarding Tools

Lovingly curated by Alex Bakula-Davis and Todd Eby. For more actionable insights on Customer Success, visit SuccessHacker and OUTCOMES: The SuccessHacker Customer Success community!